Magento 1.9.3.9 Please make sure your passwords match

Introduction

Some customers have reported an issue with Magento 1.9.3.9 and potentially any version above 1.9.1, where password confirmation errors occur. This guide provides a straightforward fix for this issue.

Steps to Resolve the Issue

Step 1: Copy the Customer.php File

First, copy the Customer.php file from /app/code/core/Mage/Customer/Model/ to /app/code/local/Mage/Customer/Model/. This ensures that core files remain untouched, adhering to Magento’s best practices.

Step 2: Open the Copied File

Open the copied Customer.php file located in /app/code/local/Mage/Customer/Model/.

Step 3: Find the Specific Line

Locate the following line of code in the Customer.php file:

$confirmation = $this->getPasswordConfirmation();

Step 4: Replace the Line of Code

Replace the identified line with the following code:

$confirmation = $this->getConfirmation();

Summary of Changes

To summarize, you need to:

• Copy Customer.php from app/code/core to app/code/local.
• Open the file in app/code/local and replace $confirmation = $this->getPasswordConfirmation(); with $confirmation = $this->getConfirmation();.

Conclusion

By following these steps, you can resolve the password confirmation issue in Magento 1.9.3.9 and above, ensuring a smoother experience for your customers.

Further Assistance

If you have any questions or encounter any issues, please leave a comment below or reach out for further support.